Overview

At ESKAPE Lifestyle, we are committed to ensuring customer satisfaction. Our return policy is simple and clear:

Check your product upon delivery. Customers must inspect the product during delivery. Returns are only eligible if:

• The size delivered is different from the size you ordered.
• There is a physical defect in the product.

Any issues must be reported while the delivery person is still present. Once the delivery is complete, no return requests will be accepted.

Refunds

If a return is approved under the conditions mentioned above:

• A full refund will be processed.
• Refunds may take up to 7 working days to reflect in your original method of payment.

Important Notes

• Returns are not accepted for reasons other than incorrect size or physical defects.
• We do not offer exchanges or refunds for sale items.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need Help?

If you have any questions about our refund and return policy, please contact us at: support@eskapelifestyle.com.

Contact us at info@eskapelifestyle.com for questions related to refunds and returns.